Protecting your right to privacy
Analytics
We only collect non-personally identifiable information to ensure that our website is running properly and where out traffic is coming from, and that's it.
No spam, we promise
We promise to never send more than 2 non-order related E-mails a month
(unless we are legally required to, i.e. safety notices)
Your privacy is #1
Your privacy is our top priority, we don't store any information for longer than we legally have to, and is only used for fulfilling your orders.
Your data stays put
We will never sell your data, period.
The legally required bit
Privacy Policy
HMIWBR, We, Us and I refers to Handmade in Wales By Rhian.
Thank you for visiting our clothing website. At HMIWBR, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our website.
1. Information We Collect
1.1 Personal Information: When you make a purchase on our website, we collect certain personal information necessary to process your order, including your name, email address, shipping address, and payment details. We only collect the information that is required to fulfil your order and provide you with the best possible shopping experience.
1.2 Analytics Information: We use very basic analytics, such as Google Analytics, to collect non-personal information about your browsing behaviour on our website. This includes information such as your browser type, device information, and pages visited. This information is collected in an aggregated and anonymous form and is used to improve our website's performance, troubleshoot and enhance your user experience.
2. Use of Information
2.1 Personal Information: We use the personal information you provide to process your purchases, fulfil your orders, and communicate with you regarding your transactions. This includes sending order confirmations, shipping notifications, and customer service-related communications. We may also use your email address to send you promotional offers and updates about our products and services, but only if you opted-in to these communications and you can stop them at any time.
2.2 Analytics Information: The non-personal information collected through analytics tools is used to analyse trends, track website usage, and gather demographic information about our website visitors. This helps us understand how our website is performing and make improvements to enhance your browsing experience.
3. Data Security
We take the security of your personal information seriously and have implemented appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security technologies and procedures to safeguard your information during transmission and storage.
4. Third-Party Disclosure
We do not sell, trade, or transfer your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep your information confidential.
5. Cookies
We use cookies on our website to enhance your browsing experience and provide personalized features. Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences, analyse website traffic, and improve our website's functionality. You can choose to accept or decline cookies through your browser settings. However, please note that disabling cookies may affect certain features and functionality of our website.
6. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our systems.
7. Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the links on the site.
By using our website, you consent to the terms of this Privacy Policy and the collection, use, and disclosure of your information as described herein.
Last updated: 2024-01-14